Leadership development for retailers and consumer brands where the change has to land at every layer.

Marie Willis runs 1:1 coaching at Lequin. Inside FMCG and retail, Lequin's senior coaches support the buying director moving into a commercial leadership role, the new format director taking on a reshaped estate, or the operations leader being asked to hold morale steady through restructure. Confidential to the leader. Named coach with corporate background. We work with leaders carrying commercial numbers and people pressure in the same week, and we keep the coaching practical, applied and focused on behaviour that has to show up in the next trading meeting.

Most exec and commercial teams in UK retail and FMCG do not struggle because the people are not capable. They struggle because the operating model has just changed, trust has not caught up, and the decisions that used to happen in one room are now happening in pairs in the corridor. Our team coaching draws on systems coaching principles to shift the patterns, relationships and dynamics inside the team itself. We are most often called in through format change, post restructure or post acquisition, when a new set of commercial expectations has to cascade from board to category without the senior team losing alignment along the way.

Peter Willis oversees training at Lequin. In FMCG and retail this is the signature shape: workshops that begin with the senior leadership team and cascade down through middle management and junior leadership populations, so the behaviour is consistent at every layer. Practical, interactive and designed for immediate application back in the function. We work conversations operations and commercial leaders actually have: leading through change, managing resistance, difficult conversations, resilience under pressure, communicating with clarity. 85% of management training disappears in six months (Knowles Research). Ours is built to hold across the cascade.